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Police Criminal Record and Judicial Matters Check

You can submit your request online and the Globeia team will take care of the application processing for you.

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How Does It Work?

Globeia is an Industry Leader in Online Criminal Background Check Solutions. You can log into our application portal today and start by submitting your name and date of birth for a Criminal Record and Judicial Matters Check. You can also get assistance from Globeia’s expert Judicial Matters Check team by dialling 416-288-8070.

Save time and money

Globeia offers the fastest criminal background checks in 5 easy steps. Apply online at our high-end safe and secure portal to get online services at the best pricing.

What Type of Result Can I Expect To Get on My Criminal Record Check Application?

You will receive one of the 3 possible results after submitting your background check application in Canada. These are:

  1. Negative
  2. Positive
  3. Incomplete


A negative result means you do not have a criminal record against your name and date of birth.


This means you declared your criminal history while filling out your criminal record check application. A positive result is issued when the police have verified the mentioned charges during your background check.


Your police background check will come back as ‘Incomplete’ if you haven’t self-declared your previous criminal convictions or if you have been fingerprinted in the past. In this case, you will need to apply for a fingerprint-based RCMP check.
You might also be unable to complete the same-day background check if someone with your name and date of birth has a criminal record.


What is a Judicial Matters Check?

This type of check is usually intended for those who are looking to either:
a) Volunteer
b) Get Employment at an organization
A criminal record & judicial matters check helps an employer or other recruitment authority check for any past convictions, outstanding warrants, and judicial orders against a prospective hiree’s details.

I was never convicted. Why does my report show “Incomplete”?

Your criminal record check results might come back as “Incomplete” in one of the following three conditions:
1. You have an undeclared criminal history.
2. You have been fingerprinted before.
3. Someone with your name and date of birth has a criminal record.

My background check says “Incomplete.” What should I do now?

You have to apply for a fingerprint-based check. To complete the process, you will need to submit your fingerprints to the RCMP for further processing. Globeia can handle the process for you whether you are in Canada or living in another country.

I need a vulnerable sector check done quickly. Can I apply online?

Unfortunately, you cannot apply for a vulnerable sector check online. You will need to mail your application to your area’s police service to get a vulnerable sector check done.

I am under 18 years old. How do I get a judicial matters check done online?

Applicants under 18 years of age cannot use the online application process. You will have to visit your nearest police station to obtain a copy of your criminal record check certificate.

I applied through your online portal and my report came back “incomplete.” Can I get a refund?

Over here at Globeia, we strive to offer a transparent, affordable, and convenient service to our clients. Processing applications takes manpower and thus we will not be able to issue refunds for applications that show the result as “incomplete.” You can rest assured that your application will be filled out and processed in accordance with industry protocols.

I am not comfortable uploading my IDs online. Can I come to your office and submit my application in person?

Yes, you can come into our office at 1185 Victoria Park Ave, Scarborough, ON M4B 2K5, Toronto. Please book your level 2 criminal record and judicial matters check appointment in advance by contacting us at (416-288-8070), to minimize the waiting time.

Can I take photos of my IDs and upload them?

You can use your mobile phone to take clear pictures of your IDs and submit them through our online portal. Please make sure that the edges of your IDs are visible and that all of the details are shown clearly. This will help speed up the application process.