What is Globeia’s Live Scan Fingerprinting?
Globeia's Live Scan Fingerprinting uses advanced technology to capture and send fingerprints digitally. It is a quick and precise process without the need for ink.
Is an appointment mandatory for your services?
No, appointments are not mandatory. We offer walk-in services during our office hours. However, we recommend arriving at least 30 minutes before closing time, as the process typically takes around 10-15 minutes per applicant. Globeia's official working hours are:
- Mon to Fri - 8 am to 6 pm
- Saturdays 10 am to 4 pm
*Check hours on Google as they are updated and may differ based on Statutory HolidaysHow does Globeia ensure the security and compliance of my Criminal Record Checks?
Globeia is recognized by the RCMP as an accredited agency, and we fulfill the necessary criteria to capture and transmit fingerprints. Our expert staff examines and captures your fingerprints following the regulations set by the RCMP.
What makes Globeia a preferred choice for Digital Fingerprinting?
Globeia has a process that is easy and quick, with prices that are good for your budget. We provide you with expert help at all stages and make it simple to submit your digital fingerprints. Our goal is to make things comfortable for the clients.
I received a biometric instruction letter from IRCC. Do you provide biometric services?
If you have received a letter about Biometric Instructions from the IRCC, it is necessary for you to get in touch with Service Canada. This is the only authorized location for biometric services.
Do you provide fingerprints for vulnerable sector checks?
We offer Digital Fingerprint for Vulnerable Sector Check if they are required by the local police. To obtain a vulnerable sector check the applicant must first go to the local police station and get a letter that shows the necessity for fingerprint checks. If after the first check, you need to give fingerprints and have documentation from the police like an email or letter that says so, please show it to us. We will then help you with getting your fingerprints taken properly.
Does the RCMP provide a digital copy of the results?
The RCMP doesn’t provide a digital copy of the results. It only issues a physical document in black and white.
Will previous charges or convictions show up on my certificate if the charges were dropped?
Unless you have formally applied and completed a record suspension application, the existing record will show up on the RCMP result. However, you can conduct a check to confirm whether the records are still associated with your fingerprints or not.
Why did only one person in my family receive a request for fingerprints for Canadian citizenship while others didn't?
IRCC randomly selects applicants for submission of a fingerprint-based background check for Canadian citizenship. It is quite common for only some members of the family to receive this request.
Do you provide fingerprint background checks for US immigration?
Yes, we provide the application and service related to fingerprints for the RCMP Criminal Record Check for Immigration. However, please note that the results can only be received by the applicants when applying for US immigration as you cannot authorize anyone else to receive them on your behalf.
Is a photograph required for submission of fingerprints to RCMP?
Yes, in some application types, a photograph along with fingerprint submission is mandatory. Our staff will take your photo in the office and include it with the digital submission of fingerprints.
What if my fingerprint quality is low and not accepted by the authorities at RCMP?
If the staff finds that your fingerprint quality is low during the digital fingerprinting process, they will inform you in advance. If the RCMP rejects the fingerprints due to low quality, our staff will communicate this to you within 2 to 3 business days. You may need to come to redo the fingerprint submission, ensuring the quality meets the required standards.
If I am applying for adoption and have been asked for a background check, do I need to provide an RCMP fingerprint-based check?
In most cases of adoption, whether international or local, a background check based on fingerprints is required. However, it is recommended that you reconfirm with the authorities who are requesting the background check to ensure accuracy.
I did a basic check and now I'm being asked for fingerprints. Why?
In a basic check, the criminal background is verified against your name and birth date. If your name and birth date match with another individual who has a record in Canada, Fingerprint submission to RCMP becomes mandatory. This is because the police cannot provide conclusive results solely based on the name and birth date of the applicant.
How long are the fingerprint background check results valid?
The validity of fingerprint background check results is typically determined by the organizations requesting the check. Generally, they are valid for a period ranging from six months to one year. After this period, the results may no longer be considered valid. It is recommended to reconfirm the validity period with the relevant authorities.
What are the Ways to track my application with the RCMP?
You can ask about the application’s status by getting in touch with the RCMP Civil Fingerprint Screening Services. The email ID is CCRTIS-SCICTR@rcmp-grc.gc.ca or (613) 998-6362 by providing your Name, DOB, and DCN no.
